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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Chart Export Problem

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, I am a user from Taiwan.

I kept trying to export the report chart into the Excel file this week but always got a wrong file as this ref: https://we.tl/zd0xXV3ZWW 

I have tested on different devices and different browsers but same result. Please help!!!

1 Expert replyverified_user

Re: Chart Export Problem

Rising Star
# 2
Rising Star
Nicole when you use the export function within a report that contains the graph or chart you are not exporting the graph you are exporting the data below the graph which is the raw data that makes up the graph, once in excel you can then take that data and use it to recreate the graph in any style you like. If you are unable to export to excel at all that is a different problem and could be a configuration setting within excel itself or a limitation that your admin has put on your system in this case you should try to export in csv format and see if that works csv format can easily be imported into excel.