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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Channel Grouping incorrect

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# 1
Follower ✭ ☆ ☆

When we send emails via our marketing automation platform, it is recorded as referral traffic in Acquisition. However, when we sent emails from our previous automation platform is was recorded as Email.

 

Is there a way for us to ensure this attributes correctly (as Email)

 

We have started using campaigns, including to track email clicks, but although we are setting the medium to Email, when we go into reporting Acquisition > All Traffic > Channels, these emails are grouped within 'Other' (not the channel grouping Email)

1 Expert replyverified_user

Re: Channel Grouping incorrect

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# 2
Rising Star
In the Admin section under Views look at your Channels Settings-->Channel Grouping if only using the defaults Channel Grouping create a new Channel Group and add your Email with Medium contains Email and save it or edit the Default Chanel and modify the Email rule and add an new OR filter with thes same values.