Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Bounce rate

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

In the past, I recall seeing that my site bounce rate usually was between 70-80%.  That was some time ago.  Now, I see it's listed as .58% for the past month.  This has to be wrong unless Google has changed the way it's measuring the bounce rate.

 

Could moving from http to https format have anything to do with this?  I doubt it since I've added my new protocol to my site URLs.

 

Can anyone explain what may be going on?

 

https://www.richardsilverstein.com

Re: Bounce rate

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

Hi @Richard S,

You have 2 analytics codes firing to tha same property . Kindly remove one of the code.
You can remove the code on line 643

Googledoubt22.png

 

Hope this helps,
Thanks,
Ritwik

Bounce rate

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Note sure where to find that code I should remove in the inner workings of my site/code.  Any ideas?

Bounce rate

A T
Participant ✭ ✭ ✭
# 4
A T
Participant ✭ ✭ ✭

just do a view source code of the site and you will see. your UX team can help in removing it.

Bounce rate

[ Edited ]
Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I've discovered that I added the code via DNS TXT file.  But I don't know where the 2nd tracking code is coming from or how to delete it.

 

If I delete the TXT file, then my site won't be verified.

 

UPDATE: I think I discovered the problem.  I accidentally created more than one TXT file with the TA code.  I've deleted the duplicate.  So that should fix it hopefully.  Thanks for all your help.