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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Bounce rate calculation?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I was wondering around my reports then suddenly something caught my eyes: There are pages that have the bounce rate of 100% but their average time on page is above 0. How does it possible? According to Google Analytics support page, "a bounce is calculated specifically as a session that triggers only a single request to the Analytics server" (https://support.google.com/analytics/answer/1009409?hl=en), that means if a page have the bounce rate of 100%, all of its session are bounces and it should have all time on site = 0 (since time on site is the difference between first request and last request).

That is the way I understand the problem, where did I do wrong? Someone, please explain.

bounce rate.png

Bounce rate calculation?

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆

Hi Mike,

 

Let me explain, this is because the users landed on that page are bounced 100% but there were some other users that visited that page(not as landing page) during their session. 

 

Please let me know if it is not clear.

 

I hope this helps.

Regards

Marked as Best Answer.
Solution
Accepted by topic author Mike T
June

Bounce rate calculation?

[ Edited ]
Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆

Hi @Mike T,

Let's start with the definition

Bounce Rate = Bounces / Entrances
&
Avg. Time on Page = Time On Page / (Pageviews - Exits)


In your case (for that page) 1 landed & 1 bounced. So 100% bounce rate.

But the time on page is calculated for those (100 - 22.73)% non-exits as per the above definition.

Check:
Bounce Rate vs Exit Rate
Avg. Time On Page 

Thanks,
Ritwik B

Bounce rate calculation?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Wow, your explanation is very detailed, it helps me a lot. Thank you very much

Bounce rate calculation?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi, lots of today first web pages are done using Java Script and as consequence has 100% bounce rate if everything is done on one/first page. Any idea how to use Java Script to be compatible with analitics?