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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Bounce rate almost at 0% in checkout pages with Shopify

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# 1
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Hello

I recently started to use shopify and in analytics i notice a vare strange thing.

Some pages have a bounce rate extremely low. is that normale?

Any suggetions?

 

The code is not duplicate, so i cannot understand what could cause the problem.


Thank you

NiccolòerrorAnalytics.jpg

 

Do you think some of these scripts could be the cause debugger ? Smiley Sad I don't know what to do.

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Accepted by topic author Niccolò G
April 2017

Bounce rate almost at 0% in checkout pages with Shopify

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# 2
Top Contributor

I would keep an eye on it but at this point in time i would not be overly concerned about it.


The bounce rate is only calculated on the number of entrances

 

So for instance the 2nd page in the table.. /checkout/contact_information, it received 1688 pageviews however only 150 of them were entrances with a bounce rate of 2.68% which means only 4 ppl bounced from that page.


All sorts of reasons why this may occur.. I'm a busy mum for instance, sometimes I am ordering something online and I decide to think on it for a bit.. or I may get distracted by needing to do something for family.. 
I'm on the contact info page.. i leave computer.. session times out.
I come back and refresh the page decide for reason xyz to leave the site.. which then results in the bounce.

 

Depending on where ppl may be in the buying and checkout funnel.. I would expect low bounce rates in some instances.

Bronwyn Vourtis, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Niccolò G
April 2017

Bounce rate almost at 0% in checkout pages with Shopify

Top Contributor
# 2
Top Contributor

I would keep an eye on it but at this point in time i would not be overly concerned about it.


The bounce rate is only calculated on the number of entrances

 

So for instance the 2nd page in the table.. /checkout/contact_information, it received 1688 pageviews however only 150 of them were entrances with a bounce rate of 2.68% which means only 4 ppl bounced from that page.


All sorts of reasons why this may occur.. I'm a busy mum for instance, sometimes I am ordering something online and I decide to think on it for a bit.. or I may get distracted by needing to do something for family.. 
I'm on the contact info page.. i leave computer.. session times out.
I come back and refresh the page decide for reason xyz to leave the site.. which then results in the bounce.

 

Depending on where ppl may be in the buying and checkout funnel.. I would expect low bounce rates in some instances.

Bronwyn Vourtis, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here