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Bounce rate almost at 0% in checkout pages with Shopify

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# 1
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I recently started to use shopify and in analytics i notice a vare strange thing.

Some pages have a bounce rate extremely low. is that normale?

Any suggetions?


The code is not duplicate, so i cannot understand what could cause the problem.

Thank you



Do you think some of these scripts could be the cause debugger ? Smiley Sad I don't know what to do.

1 Expert replyverified_user
Marked as Best Answer.
Accepted by topic author Niccolò G
April 2017

Bounce rate almost at 0% in checkout pages with Shopify

Top Contributor
# 2
Top Contributor

I would keep an eye on it but at this point in time i would not be overly concerned about it.

The bounce rate is only calculated on the number of entrances


So for instance the 2nd page in the table.. /checkout/contact_information, it received 1688 pageviews however only 150 of them were entrances with a bounce rate of 2.68% which means only 4 ppl bounced from that page.

All sorts of reasons why this may occur.. I'm a busy mum for instance, sometimes I am ordering something online and I decide to think on it for a bit.. or I may get distracted by needing to do something for family.. 
I'm on the contact info page.. i leave computer.. session times out.
I come back and refresh the page decide for reason xyz to leave the site.. which then results in the bounce.


Depending on where ppl may be in the buying and checkout funnel.. I would expect low bounce rates in some instances.

Bronwyn Vourtis, Google Analytics Top Contributor
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