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Bounce Rate on Thank You Page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We have a thank you page that shows a bounce rate ranging from 80% to sometimes as high as 120%.

 

All users that get to the thank you page must come through our enrollment page. Any user that gets to the thank-you page on accident (about 1%), get redirected to the enrollment page.

 

Looking at inpage navigation, this is the case.

 

Theoretically, I would assume we would see a 0% bounce rate (because they all come from a previous page).

 

Any thoughts as to why this wouldn't be the case?

Re: Bounce Rate on Thank You Page

Community Manager
# 2
Community Manager
Hello Mead,

Thank you for your question.

If you're seeing a high bounce rate from a multiple-page site, check to see that you've added the tracking code to all your pages:

https://support.google.com/analytics/answer/1008083

https://support.google.com/analytics/answer/1009409?hl=en

If that is not the issue let me know.

Best,

Shannon