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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Audience Overview showing inaccurate data

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

Since February 13 my Audience Overview session data has been showing 0 although I know for a fact that's very inaccurate. 

 

Can you let me know what I can do to fix that?

 

Thanks!

1 Expert replyverified_user

Re: Audience Overview showing inaccurate data

Rising Star
# 2
Rising Star
Hi Annie,

Usually that means one of three things:
1. The site is down.
2. The GATC (Google Analytics Tracking Code) has been altered or removed (install GA Tag Assistant from the chrome store and make sure it's coded and sending to the correct web property)
https://chrome.google.com/webstore/detail/tag-assistant-by-google/kejbdjndbnbjgmefkgdddjlbokphdefk?h...
3. Your in the wrong data view or a filter has been applied (by you or someone else with access - not Google) that is removing your traffic.

Hope that helps.

Best,

Theo Bennett
Analytics Evangelist at MoreVisibility | Contact Me
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