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Analytics reporting pages that don't exist

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Behaviour > Site Content > All Pages is reporting pages that do not exist on our domain.

An example would be...

https://www.domain.co.uk/https://www.domain.co.uk/abcde-xyz

 

The reported pages 404 when visited, are from a variety of locations, source/medium is always google / organic and a variety of browsers (Chrome, Firefox, Safari)

 

Any ideas on how to prevent this from happening?

1 Expert replyverified_user

Re: Analytics reporting pages that don't exist

Top Contributor
# 2
Top Contributor
Hi Claire,

'www.domain.co.uk' stands for your own domain or for domains completely unknown to you?

Christoph

Re: Analytics reporting pages that don't exist

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi,

It stands for our domain and associated pages for example the actual page is:
https://www.domain.co.uk/abcde-xyz - this page exists and is being reported as normal/would be expected. In addition to this, https://www.domain.co.uk/https://www.domain.co.uk/abcde-xyz is also being reported.

I thought it might be to do with a default page being specified in the view settings but this field is blank. Also thought it was something to do with a spambot but not showing classic symptoms

Re: Analytics reporting pages that don't exist

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Hi Christoph,

I hope you are well? I was just wondering if you are able to shed any light on the issue described above?

Any thoughts/ideas would be greatly appreciated

Claire

Re: Analytics reporting pages that don't exist

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I have the exact same problem (I just made a new topic: https://www.en.advertisercommunity.com/t5/Reports/Full-url-suddenly-shows-up-double-for-every-page-u... so I am following this thread with interest. I hope someone knowledgeable can provide the solution soon.

Re: Analytics reporting pages that don't exist

[ Edited ]
Top Contributor
# 6
Top Contributor

Hi Claire,

have you checked that it might be just real 404 errors by users, i.e. broken links on your website? If not, make use of a link checker (for example [1]) to check that.

Christoph

[1] https://en.wikipedia.org/wiki/Xenu's_Link_Sleuth

Re: Analytics reporting pages that don't exist

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Hi Christoph,

Thank you for your reply.

I will run the link checker and see what's what - it certainly won't do any harm even if this isn't the root of the issue. I will update the results here for other users.

Thanks again

Claire

Re: Analytics reporting pages that don't exist

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
*Up-date*
Broken link checker has been run on the site and the only broken links reported are those in blog posts from 2-3 years ago and a couple of image links.
Checking the broken links has certainly been worthwhile but hasn't uncovered the issue of why these URLs are being reported?

ANY FURTHER SUGGESTIONS?

Re: Analytics reporting pages that don't exist

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
I'm having the same problem.

Re: Analytics reporting pages that don't exist

Top Contributor
# 10
Top Contributor
Hi Claire and Joe,

try to reproduce your erroneous page tracking with Google Tag Assistant Recordings [1] and look for how page URLs are being tracked and and displayed in the reports in your cases.

Christoph

[1] https://support.google.com/analytics/answer/6280771?hl=en