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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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Analytics > Behavior > Content Drill down shows same page twice with different data outputs

Not applicable
# 1
Not applicable

When reviewing our analytics account, specifically under: Analytics > Behavior > Content Drill  I see the same page twice. For example:

 

Line 2 /all-parts/

Line 5 /all-parts

 

Please note line 5 does not have the trailing "/". The Pageviews count for each are different. Also, Line two has a folder icon toward the left allowing this line to be clicked and drilled down for more data. Whereas line 5 has a different icon and does not allow for the drill down. Why would I be seeing these both line 2 and 5 as opposed to just line 2 where I can get the depth?

 

Thanks

1 Expert replyverified_user

Analytics > Behavior > Content Drill down shows same page twice with different data outputs

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

Hi,

 

You problem is a SEO one. Normally, you have only one version of your page : yoursite.com/all-parts/ or yoursite.com/all-parts. You (or your dev) has to set a permanent redirect to one or another. For exemple, if somebody lands on yoursite.com/all-parts/, he will instantly be redirected to yoursite.com/all-parts.

Analytics > Behavior > Content Drill down shows same page twice with different data outputs

Top Contributor
# 3
Top Contributor

Do the pages display different content/serve a different purpose to each other?
Also if you add a Secondary Dimension of Page Title, do they both report the same page title?

 

If they do both serve the same content, and display the same Page Title, then yes, @Bruno Guyot suggestion should definitely be looked into regarding the redirect.

 

If for some reason a redirect is not a viable solution, you can use a filter to fix the issue in the reporting going forward

https://www.lunametrics.com/blog/2015/12/10/basic-google-analytics-filters/#Append%20Slash%20to%20Re...

 

and then you may also want to look into sorting out the canonical url if a redirection is not going to be put in place

https://support.google.com/webmasters/answer/139066?hl=en

 

 

 

 

Bronwyn Vourtis, Google Analytics Top Contributor
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