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Age and Gender Not showing up in my reports

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I was gett8ng gender and age reporting on google analytics... then their was a button to get more detailed reporting. I pushed it and it said to wait 24 to 48 hours for the change... I waited and the data never came back. I am not seeing any gender or age info in reports... my data has flat lined... how do I get it back... I now have an error saying that there is an issue with a threshold that was set... I didn't set this... how do I remove it?

1 Expert replyverified_user

Age and Gender Not showing up in my reports

Top Contributor
# 2
Top Contributor

Hi :-)
Data thresholds are set by google, as the reports collect more data, hopefully the threshold should be removed

 

Data thresholds

Thresholds are applied to prevent anyone viewing a report from inferring the demographics or interests of individual users. When a report contains Age, Gender, or Interest Category (as a primary or secondary dimension, or as part of an applied segment), a threshold may be applied and some data may be withheld from the report. For example, if there are fewer than N instances of Gender=male in a report, then data for the male value may be withheld.

If a threshold has been applied to a report, you will see a notice below the report title.

From the help docs: https://support.google.com/analytics/answer/2799357?hl=en&utm_id=ad#thresholds

 

Not sure what reports you would have been viewing beforehand with gender/age data
Or what button you would have pressed except for the one to enable the reports.

 

Bronwyn Vourtis, Google Analytics Top Contributor
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