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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
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Accessing older data

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

When I access the analytics reports the data only seems to be retrievable from July 2015 to present despite the website being active long before then.

Does this have to do with when we registered with google analytics? Is there a way to access the usage data from before this date? Is there a direct help address that I should be going to?


Any answers would be helpful

Accessing older data

[ Edited ]
Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

If you didn't register and start logging your site traffic with G.A. before July 2015, you won't be able to see traffic from before then. 

Google can only provide you with reports on the data that you give it, so if you didn't start to give them data on your site's traffic before July 2015, they don't have any data from that time that they can aggregate and report to you.