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Understand information in your reports and troubleshoot reporting issues such as self-referrals, (not set) data, and inaccurate information
 
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A lot of conversions attributed to direct data

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I noticed something weird concerning the incoming Analytics data when a customer has completed a purchase. A lot of our conversions are attributed to Direct Traffic. On first sight not that worse and likely possible. 

 
But when I examine the landing page more closely I receive this data: 
 
Inline image 2
 
In short: 40 conversions are attributed to the iframe landing page. This is barely possible. My guess is that a new session is counted when someone enters the ticketing shop. So data gets lost inside the ticketing shop/subdomain? 
 
On the other hand we see data and conversions coming from google organic, cpc, active campaign and very often social media. 
 
What can be the issue? Can I resolve this? 
1 Expert replyverified_user

A lot of conversions attributed to direct data

Top Contributor
# 2
Top Contributor

Hi,

 

Yes, it is caused by the iframe / subdomain. Make sure you set cookie domain to 'auto':

ga('create', 'UA-999999-1', 'auto');
 
Let me know if you have this already set.

Arnold Majlath, Google Analytics Top Contributor
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