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Refferal exclusion of payment gate not working

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Badged Google Partner
# 1
Badged Google Partner

Hello, I've recently set few links on payment gate in Referral Exclusion List, but I keep getting transactions from this source and it's been a month or so now.

  • Everything in refferal exclusion list is correctly set.
  • I'm using universal analytics code

 

Probably there is somewhat lower amount of transactions since we exclude those payment gate domain names, but transactions from this source are still coming.

 

Thanks in advance,

 

Tomáš K.

2 Expert replyverified_user

Refferal exclusion of payment gate not working

Top Contributor
# 2
Top Contributor

Hi,

 

They are returning users as direct who already had set their traffic source to the payment provider domain when you added it to the referral exclusion list. They will keep the payment provider set as their source until they come back from a source other than direct or they reach the Campaign Timeout set in Admin -> Property -> Tracking Info -> Session Settings. Hope this explains why do you still see these referrals.

 


Arnold Majlath, Google Analytics Top Contributor
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Refferal exclusion of payment gate not working

Top Contributor
# 3
Top Contributor

That will last for 6 more months for visitors returning via direct traffic channel

 

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