Analytics
5.3K members online now
5.3K members online now
Ask questions about filter set-up and issues with using filters in Google Analytics reports
 
Guide Me
star_border
Reply

"ga:users" metric values gets changed to 1 when any filter applied

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Scenario:  I am using ga:users metric along with the ga:date dimension to report the unique visitors on my portal for a particular day using Google Analytics core reporting API

 

This was working fine till last few days. The issue I am facing now is when ever I apply any filters in Google query explorer it shows ga:users as 1 for particular day even though the actual value is something else. This looks like some kind of issue because actually filters are not filtering anything, its only like when I apply filters value gets changed to 1. See the screenshots below - 

 

Without Filters (Its showing ga:users count as 9)

without-filter.pngWithout Filters showing 9 users

When Filter applied (Why ga:users count reduced to 1 ???)

with-filters.pngWith Filters why count is 1 ? Bug ?

Just to show you filter is not doing anything actually (Printing the value of the dimension used for filtering)

 

actually-filter-is-not-matching-anything.pngActually filter is not doing anythingPlease suggest is there anything wrong that I am doing or its a bug recently introduced in Google Analytics Filters ?

 

Thanks,

Chirag VIradiya 

Re: "ga:users" metric values gets changed to 1 when any filter applied

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

I am also facing a similar issue. Any Help is appreciated. 

"ga:users" metric values gets changed to 1 when any filter applied

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

What scope is ga:dimension7? can you add a screen shot of the request with the dimension7 and the filter applied? My suspicion is that ga:dimension7 is not a user scope but a hit or session scoped custom dimension, and is only defined for one user. That may explain your results.

"ga:users" metric values gets changed to 1 when any filter applied

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Thanks Matthew for the reply. 

 

ga:dimension7 is HIT scoped custom dimension but it is defined for all Users. Another thing is if I apply the exact same filters through dynamic segment then everything works fine and I get count as 4. 

with-segments.png 

 

Now I am more confident that there is something wrong with Filters.

"ga:users" metric values gets changed to 1 when any filter applied

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I do have a same problem from a week ago.  I thoughts this problem will be fixed soon but it doesn't.  I also use scope = hit type.  Most of time, ga:users is always 1 but then sometimes ga:users throws 5 or smaller numbers.

"ga:users" metric values gets changed to 1 when any filter applied

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

this problem seems to be fixed now.  2017-03-15

"ga:users" metric values gets changed to 1 when any filter applied

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Still not working for me, getting count as 1 when I apply filter. Checked just now 03/15/2017 10:40 AM IST

"ga:users" metric values gets changed to 1 when any filter applied

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

I am facing same problem again.  I was working fine yesterday but not today (2017-04-05).

 

I will lost valuable data once again!

 

As I figured last time, once this issue is fixed I will not be able to recover lost data.  

 

I hope that someone responsible should state some official notice!

 

It got me crazy!