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"Add filter to View" page is displaying different content on some profiles

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello.

 

I have some profiles, with views, that I am trying to add filters to through Admin>View>Filters>Add Filter. However, unlike the majority of my profiles, where I see a page that looks like the following:

 

Instead the page looks like this:

 

Does anybody know why this is, and how I can get these views to display the former page instead?

 

Regards,

 

Tom

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Tom N
May 2016

Re: "Add filter to View" page is displaying different content on some profiles

Top Contributor
# 4
Top Contributor

@Tom N wrote:
Oh dear! Sorry Julia.

The view I expect to see is: http://imgur.com/7cBBN0r

The view I actually see is: http://imgur.com/q4wuB0T

Do these links work for you?

Yes, links worked. 

Are you an admin with full access for those profiles/views? It appears you do not have sufficient access privileges to create filters @Tom N.

 

Quote from GA help:

"Users who have Edit permission at the account level can:

  • Create/edit filters at the account level
  • Create/edit filters at the view level
  • Apply filters to any view in the account

Users who have Edit permission at the view level can:

  • Apply existing filters to or remove them from that view, but cannot create new filters or edit existing filters"

 


Julia Muller,
AdWords Top Contributor | Community Profile | Twitter | Philly Marketing Labs
Was my response helpful? If yes, please mark it as the 'Best Answer.’ Learn how here.

View solution in original post

Re: "Add filter to View" page is displaying different content on some profiles

Top Contributor
# 2
Top Contributor

@Tom N wrote:

Hello.

 

I have some profiles, with views, that I am trying to add filters to through Admin>View>Filters>Add Filter. However, unlike the majority of my profiles, where I see a page that looks like the following:

 

Instead the page looks like this:

 

Does anybody know why this is, and how I can get these views to display the former page instead?

 

Regards,

 

Tom


This is how your pics came through, see if you can re-post them:

Screen Shot 2016-05-10 at 21.47.33.png


Julia Muller,
AdWords Top Contributor | Community Profile | Twitter | Philly Marketing Labs
Was my response helpful? If yes, please mark it as the 'Best Answer.’ Learn how here.

Re: "Add filter to View" page is displaying different content on some profiles

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Oh dear! Sorry Julia.

The view I expect to see is: http://imgur.com/7cBBN0r

The view I actually see is: http://imgur.com/q4wuB0T

Do these links work for you?
Marked as Best Answer.
Solution
Accepted by topic author Tom N
May 2016

Re: "Add filter to View" page is displaying different content on some profiles

Top Contributor
# 4
Top Contributor

@Tom N wrote:
Oh dear! Sorry Julia.

The view I expect to see is: http://imgur.com/7cBBN0r

The view I actually see is: http://imgur.com/q4wuB0T

Do these links work for you?

Yes, links worked. 

Are you an admin with full access for those profiles/views? It appears you do not have sufficient access privileges to create filters @Tom N.

 

Quote from GA help:

"Users who have Edit permission at the account level can:

  • Create/edit filters at the account level
  • Create/edit filters at the view level
  • Apply filters to any view in the account

Users who have Edit permission at the view level can:

  • Apply existing filters to or remove them from that view, but cannot create new filters or edit existing filters"

 


Julia Muller,
AdWords Top Contributor | Community Profile | Twitter | Philly Marketing Labs
Was my response helpful? If yes, please mark it as the 'Best Answer.’ Learn how here.

Re: "Add filter to View" page is displaying different content on some profiles

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thank you for this information! I had already checked with my administrator who insisted I had nothing wrong with my permissions. This has been driving me crazy! I'll try and get permissions sorted and Accept your solution as soon as possible Smiley Happy

Re: "Add filter to View" page is displaying different content on some profiles

Top Contributor
# 6
Top Contributor
You're welcome, @Tom N Smiley Happy

Julia Muller,
AdWords Top Contributor | Community Profile | Twitter | Philly Marketing Labs
Was my response helpful? If yes, please mark it as the 'Best Answer.’ Learn how here.