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missing past data

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I can't find any data that's dated before June 2016. I need those data. Please fix this asap. Thanks.

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1 Expert replyverified_user

missing past data

Top Contributor
# 2
Top Contributor

Hi Jed,

this is a user to user help forum, was the analytics property setup and the tracking code for the same property installed on the website prior to June 2016?

Were any reporting Views deleted or were any filters applied to View during that period of time?

Have you checked the Accounts change history for anything that may have changed in the account at that stage to have affected the reporting?

Bronwyn Vourtis, Google Analytics Top Contributor
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Re: missing past data

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Bronwyn,

Thanks for your reply. We have set the analytics for the website since
August of 2015, and every month we check the analytics to prepare the
monthly report to be presented to our client.
We didn't delete anything, we only check the Acquisition once a month.
I have also checked the account's change history and found nothing that
could link as to why the data prior to June 2016 is not there.