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demographics data missing

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Demographics data went missing about two weeks ago. What are some possible reasons for this? I did add my analytics tracking code to a different site around that time.

 

Thank you in advance!

demographics data missing

A T
Participant ✭ ✭ ✭
# 2
A T
Participant ✭ ✭ ✭

demographics data missing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

This link is not helpful.  The problem described by Baltimore Aerial P (and shared by myself) is that the data WAS once there, and now is not.  Setting up GA to collect the data is not the problem.

demographics data missing

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Was anyone able to resolve this issue? We were tracking demographics for months (almost a year) when they mysteriously stopped about a month ago.  We have over 10k users a day, so I'm sure it isn't an issue with not having enough users.