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Unique Events by unique user

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# 1
Visitor ✭ ✭ ✭

Hi there, 

 

I have set up a campaign on a social media platform with UTM tagging on the ad.

 

When the new user comes via this ad to my website and submit a form, an event "Submitted Form" gets fired.

 

I have two questions regarding this:

 

1) How does it come that there is a difference  between how many submitted forms I got in the reality and the unique event numbers of "Submitted Form" which has the same utm_source with the ad?

 

2) How does it come that the user numbers is lower than the unique event numbers when I via Google Analytics Ads On Spreadsheet check how many users with the same utm_source tag the "Submitted Form" event fired? 

 

Thanks,

 

 

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Accepted by topic author Kutlu Taskin T
January 2017

Unique Events by unique user

Rising Star
# 2
Rising Star

Hey Kutlu, 

 

If i understood you correctly here is the answer to your questions: 

 

#1 (a)Remember that Google Analytics operates on an aggregated data method. Meaning that they're using data sampling and because of this sometimes the data doesn't add up. 

 

(b) Trying running a "custom report" and re-checking your data to see if the number of actual submits matches up with your unique event submits. Within a certain threshold custom reports should use all your data and not aggregated it with sampling. 

 

#2 Again we're talking about aggregated data. That being said a user can submit multiple events if he triggers another session. 

 

Read the following article to understand how unique events will not always prevent a user submitting multiples of the same event to be counted. https://support.google.com/analytics/answer/7084499?hl=en

 

Let me know if this answers your question! 

- Josh

Joshua, Rising Star
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