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Ask questions about filter set-up and issues with using filters in Google Analytics reports
 
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Remove (not set) devices with a filter

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I recently ran some testing on my site to see how page load times held up with a lot of traffic. Unfortunately, it took me a few days to realise that I had forgotten to block GA from seeing this, and as a result there is an enormous spike in my data, with daily mobile sessions going from 500-odd to 11,000 for 3 days (Jun 29th - Jul 1st). When doing through reports, I can see that all the extra hits were coming from a kind of Android device called (not set), so I want to filter out all the hits from this kind of device. However, when creating a custom filter I can't seem to do this. Can anybody help?

1 Expert replyverified_user

Re: Remove (not set) devices with a filter

Rising Star
# 2
Rising Star
Hi Felix,

There is no way to remove the data, once it's in, it's in.

That said you can create a segment to EXCLUDE this data; something like the screenshot in this link:

http://prntscr.com/byo1jn

You should also add an annotation for other users.

https://support.google.com/analytics/answer/2604608?hl=en#graph_view

Best,

Theo Bennett

Analytics Evangelist at MoreVisibility | Contact Me
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