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Refferal Source Gone Missing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello Community!

 

I've recently been stumped by the fact that a referral source to my company's website has recently stopped producing sessions even though there doesn't appear to be any changes to the website or to my GA account. 

 

This referral would send on average 30 quality sessions/day, but now GA is recording 0. 

 

When I test using GA's real-time view, the session is coming in but as Direct instead of referral. When I line up the day the sessions went missing with the Google Analytics change report, there is nothing of significance. 

 

Does anybody have any ideas?

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author mitchell m
February 2017

Refferal Source Gone Missing

Top Contributor
# 4
Top Contributor

Hi @Mitchell M yes https (referral) > http (your site) may be the reason why GA does not report on the referral as it is not forwarded.

 

More info can be founde here:

https://www.e-nor.com/blog/google-analytics/https-to-http-secure-to-nonsecure-referrer-loss

 

Kind regards,

Zorin

Web analyst @ escapestudio.net

View solution in original post

Refferal Source Gone Missing

Top Contributor
# 2
Top Contributor

Hi @Mitchell M did the referral by any chance end up in referral exclusion list? Does the referral use https protocol? Is there any additional redirect between the 2 sites?

 

Kind regards,

Zorin

Web analyst @ escapestudio.net

Refferal Source Gone Missing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks Zorin, it's not in the referral exclusion list. The only thing in this list is my domain and sub-domains. The referral does use a https protocol? Would them switching to this have been my issue? There are no other redirects between the sites. 

Marked as Best Answer.
Solution
Accepted by topic author mitchell m
February 2017

Refferal Source Gone Missing

Top Contributor
# 4
Top Contributor

Hi @Mitchell M yes https (referral) > http (your site) may be the reason why GA does not report on the referral as it is not forwarded.

 

More info can be founde here:

https://www.e-nor.com/blog/google-analytics/https-to-http-secure-to-nonsecure-referrer-loss

 

Kind regards,

Zorin

Web analyst @ escapestudio.net