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Referral Exclusion List not Working?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I've set up referral exclusion list for third-party payment processors my website uses to avoid them being treated as "referrals" (after the user makes a payment via one of the payment processors, they're directed back to my website).

 

The referrals aren't excluded in the way I expected and the traffic still registers as "referral" with the "source" displayed as (direct).

 

http://cropme.ru/s/g/8/a/17262b0d.png

 

From what I know the traffic should get converted to direct/none. But, as you can't see, it doesn't. 

 

Does anybody has any clue what's going on here

 

 

 

 

 

Re: Referral Exclusion List not Working?

Participant ✭ ✭ ✭
# 2
Participant ✭ ✭ ✭

Hi Evgeniy,

 

Recommend you reading those to topics and probably you will find the answer:

 

1) https://www.en.advertisercommunity.com/t5/Tracking-Goals-Ecommerce/Transaction-Attribution-Reporting...

 

2) https://www.en.advertisercommunity.com/t5/Referral-Spam-Traffic/Referral-exclusion-not-working/m-p/5...

 

Hope this helps. Let us know if you have any further questions. Smiley Happy

Taavi