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Real Time

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

Real time is not working for any of my views with filters?

 

The filters consist only of filter: lowercase, and when I remove the filters the view still does not show the real time data?

It was working yesterday afternoon, however since this morning I have had no luck using the real time report.

 

Any one else having issues?

 

I recently changed the UA-ID to xxxxxxx-6 and I can see the report data is populating and it is receiving hits but the real time is not working. If I use an unfiltered view it works fine.

1 Expert replyverified_user
1 ACCEPTED SOLUTION

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Marked as Best Answer.
Solution
Accepted by topic author Adam M
November 2016

Real Time

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Morning,

 

So it turns out the user ID was enabled in the view settings.

 

This meant that only logged in sessions would appear within the reports and real time.

 

Solved

 

View solution in original post

Real Time

Top Contributor
# 2
Top Contributor

Hi :-)

When you mention filters consist only of filter, lowercase
Do you mean you have a filter applied and then also another to force a particular dimension to lowercase

Can you please provide a screenshot of the configuration of the filter(s)
or provide further detail about them.

Also are you using a desktop or mobile device when checking the site's real time reporting

Bronwyn Vourtis, Google Analytics Top Contributor
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Real Time

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi,

 

I have a raw view which has no filters, and another view which has a lowercase campaign, source, medium etc.. no exclude filters.

 

The raw data allows me to see real time, however the filtered view (only lowercase filters no excludes) shows 0 visitors in real time even though I am not excluding any traffic sources.

 

Mobile works but only on the raw view.

 

I don't understand how this is possible? Considering that I am not excluding any certain traffic types.

 

Thanks,
Adam

Real Time

A T
Participant ✭ ✭ ✭
# 4
A T
Participant ✭ ✭ ✭

can you provide a screenshot of filters config here?

Real Time

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi,

 

Both views have no filters at all since Friday.

 

1- Raw

-No filters

-real time working correctly

-reports populating correctly.

-240 sessions

 

2-test view

-No filters

-Real time report not working at all

-Reports populating VERY minimal session data 

-5 sessions

Both views have identical setup since Friday.

 

Thanks,

A

Marked as Best Answer.
Solution
Accepted by topic author Adam M
November 2016

Real Time

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Morning,

 

So it turns out the user ID was enabled in the view settings.

 

This meant that only logged in sessions would appear within the reports and real time.

 

Solved

 

Real Time

Follower ✭ ✭ ✭
# 7
Follower ✭ ✭ ✭

Ensure the views are not copied from a user-id view.

 

Cheers