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Ask questions about filter set-up and issues with using filters in Google Analytics reports
 
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Ip Subnet Filter is not working

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi all, 

 

I have been trying to set up a filter to exclude my wife's computer and my own. We do not have static addresses,  I followed every step in the instructions page. This instructions:

For a subnet of IP addresses like 192.168.0.*, set up the filter like this:

  • Filter name: enter a name
  • Filter type: Predefined
  • Select filter type: Exclude
  • Select source or destination: traffic from the IP addresses
  • Select expression: that begin with
  • IP address: enter the IP address, minus the subnet

Exclude subnet filter example

Everything looks the same, (except obviously my IP address), and in Real Time it still shows a bubble with my location when I access my website. 

 

Any clues? What am I doing wrong? 

 

Thanks in advance for your help. 

 

Luis 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Luis M
February 2016

Re: Ip Subnet Filter is not working

Top Contributor
# 4
Top Contributor
HI Luis,

You need to provide a public IP. I believe you may have provided your private IP instead. You could search in Google "What is my IP" and it should return your public IP, which is what you need to use for your IP filters (because essentially this is what Google sees, not your private IP).

Hope this helps.
Nicky Yuen, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | LinkedIn

View solution in original post

Re: Ip Subnet Filter is not working

Top Contributor
# 2
Top Contributor
Hi Luis,

How are you verifying the IP address that you have entered?
Nicky Yuen, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | LinkedIn

Re: Ip Subnet Filter is not working

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Nicky,

I checked it in my Network Connection Details dialog box:

Connection-specific DNS Suffix: lan
Description: Realtek PCIe GBE Family Controller
Physical Address: ‎60-A4-4C-5B-96-38
DHCP Enabled: Yes
IPv4 Address: 192.168.1.70
IPv4 Subnet Mask: 255.255.255.0
Lease Obtained: viernes, 19 de febrero de 2016 09:07:33 a.m.
Lease Expires: sábado, 20 de febrero de 2016 09:07:33 a.m.
IPv4 Default Gateway: 192.168.1.254
IPv4 DHCP Server: 192.168.1.254
IPv4 DNS Server: 192.168.1.254
IPv4 WINS Server:
NetBIOS over Tcpip Enabled: Yes
Link-local IPv6 Address: fe80::45e2:794b:345d:9e9f%11
IPv6 Default Gateway:
IPv6 DNS Server:

Marked as Best Answer.
Solution
Accepted by topic author Luis M
February 2016

Re: Ip Subnet Filter is not working

Top Contributor
# 4
Top Contributor
HI Luis,

You need to provide a public IP. I believe you may have provided your private IP instead. You could search in Google "What is my IP" and it should return your public IP, which is what you need to use for your IP filters (because essentially this is what Google sees, not your private IP).

Hope this helps.
Nicky Yuen, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | LinkedIn

Re: Ip Subnet Filter is not working

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
It worked like a charm!!! Thanks Nicky!