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I just only add a filter for excluding office IP. But, it makes side-effects.

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# 1
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I have 4 reports for 2 properties. One property is for Web, another is for Mobile app. and each property has non-filtered report and filtered report.

My account has a filter to exclude office traffic. It works on the Web property's reports.

But, It's going wrong on the reports for Mobile app.

 

It seems like doing well with iOS traffic, but it filtered to exclude all of Android traffic.

 

A Non-filtered report.A Non-filtered report.

Excluding IP filtered report.Excluding IP filtered report.

What matters do i check? How can i fix it?

1 Expert replyverified_user

Re: I just only add a filter for excluding office IP. But, it makes side-effects.

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# 2
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Hi Wanbok,

Are the mobile devices only accessing data via the wireless network for which you've blocked the IP? Or are they accessing their own data network?

Best,

Theo Bennett
Analytics Evangelist at MoreVisibility | Contact Me
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