Analytics
3.1K members online now
3.1K members online now
Ask questions about filter set-up and issues with using filters in Google Analytics reports
 
Guide Me
star_border
Reply

Filter doesn't work in e-commerce part

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, I have a platform where people are able to order services and later prolong them if needed.
Basically, there are two environments:

services.domain.com - place where people can order services

manage.domain.com - place where people can prolong services

 

I track transactions with google measurement protocol:

When people order services for the first time:
v=1&t=transaction&tid=UA-xxx-xxx&cid=6be4a38b-2774-4ee1-926e-023d61f68f13&dp=%2Fpayment-completed&ti=0005&tr=99&pa=purchase&pr1nm=Service%201&pr1qt=1&dh=services.domain.com


Ant when they prolong:
v=1&t=transaction&tid=UA-xxx-xxx&cid=6be4a38b-2774-4ee1-926e-023d61f68f13&dp=%2Fpayment-completed&ti=0007&tr=99&pa=purchase&pr1nm=Service%201&pr1qt=1&dh=manage.domain.com

 

In Google Analytics there are two views on the same property:
View for s
ervices.domain.com - with a filter that says "Include traffic from services.domain.com hostname only"

View for manage.domain.com - with a filter that says "Include traffic from manage.domain.com hostname only"

However, in both views, there are transactions from both hostnames in e-commerce. For example  in Sales Performance:
ecommerce-bug.JPG



What am I missing here?

Filter doesn't work in e-commerce part

A T
Participant ✭ ✭ ✭
# 2
A T
Participant ✭ ✭ ✭

Please check for data with dates after the filter was created.

 

GA won't work retroactively on old data. It will apply filters moving forward.

 

 

Please like and accept if it helped.

Filter doesn't work in e-commerce part

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you for the reply. Yes, I'm aware of that. Filters were created some time ago and the screenshot I've posted is from today.