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Bounce rate at 0% after set up of spam filter

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We have been using a spam filter within our Analytics accounts, but for some reason it is showing the bounce rate as 0% and I know this can't possibly be right. 

 

One of the filter options that has been included is: exclude Bounces > 0 which I think may be causing the issue.

 

Can anyone help?

 

Bounce rate at 0% after set up of spam filter

Participant ✭ ✭ ✭
# 2
Participant ✭ ✭ ✭

Hi Emma,

I'm just reply on what you mentioned in your query. If bounce>0 excluded that means all the bounces greater than zero won't show that could be the reason. Remove the condition and check.

 

Thanks

 

 

Bounce rate at 0% after set up of spam filter

[ Edited ]
Follower ✭ ✭ ☆
# 3
Follower ✭ ✭ ☆

Hi Emma! I would like to know why you wanted to apply the filter 'exclude bounces > 0' in the first place? Remember that a bounce isn't always a bad thing. This article explains it quite clearly: https://blog.kissmetrics.com/what-you-can-learn-from-bounce-rate-how-to-improve-it/

Bounce rate at 0% after set up of spam filter

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Thanks - I think the problem actually is is that this has been set up as a segment rather than a filter. I'm going to delete the segment and apply a proper spam filter instead. It's a historic client and this is way they have always filtered their data.

Bounce rate at 0% after set up of spam filter

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thanks - yeah I'm aware of that - I think the problem actually is is that this has been set up as a segment rather than a filter. I'm going to delete the segment and apply a proper spam filter instead. It's a historic client and this is way they have always filtered their data.

Bounce rate at 0% after set up of spam filter

Follower ✭ ✭ ☆
# 6
Follower ✭ ✭ ☆

I see Smiley Happy btw. this is a great anti spam referral filter approach to consider: https://moz.com/blog/stop-ghost-spam-in-google-analytics-with-one-filter 

Good luck!