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Analytics
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Dive into multiple domain (Cross/Sub) tracking, implementing Ecommerce and Enhanced Ecommerce, setting up Event tracking, and Universal Analytics code.
 
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tracking a telephone event

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

it's possible tracking a telephone link event on a website in Google Analytics?

Sure is possible tracking 'mailto:' in html , but it's also possible tracking 'tel:'?

2 Expert replyverified_user

Re: tracking a telephone event

A T
Participant ✭ ✭ ✭
# 2
A T
Participant ✭ ✭ ✭
You can always add event tracking for click event of the link.

Re: tracking a telephone event

Rising Star
# 3
Rising Star
Short answer - yes, it is possible.

Inline GA
On the onclick event handler implement a GA event. It will fire any time users click on the link.

GTM implementation
This vid will help - https://www.youtube.com/watch?v=GIqO4efNeRM

Hope the above helps.

Re: tracking a telephone event

Top Contributor
# 4
Top Contributor
Hi,

You can also use the the autotrack.js library to automatically track user interactions like phone number clicks. Check the link below for more information.
https://github.com/googleanalytics/autotrack

Clicking on any phone number coded like <a href="tel:123456">phone</a> will send an event like this:

Category: Outbound Link
Action: click
Label: tel:123456

Hope this helps.

Arnold Majlath, Google Analytics Top Contributor
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Re: tracking a telephone event

[ Edited ]
Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thanks everyone for the replies. I'm new in analytics. does anyone know if there are plugin to track events in joomla sites?

I tried several tools but none trace events "tel:"

tracking a telephone event

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

but when i use this goals on the google analytics :
Category: Outbound Link
Action: click
Label: tel:+000000000

after is some other code missing?