"New session because the campaign changed", while it hasn't![ Edited ]
February 2016 - last edited February 2016
I'm currently stuck with this issue: I'm having a third level domain (let's call it third.site.com) that sends traffic to a second level (i.e. site.com). Both are tagged with the default UA tracking code, same ID.
Everything should be handled automatically, but I'm seeing self-referrals instead (while they shouldn't show up).
The cookie is the same and GA Debug reassures me: it's correctly set up at the second level domain.
Anyway, Google Tag Assistant record feature says:
This hit starts a new session, most likely because the campaign changed.
But it's not changed at all.
The link from third.site.com to site.com it's a normal <a href="site.com"> HTML tag. There are no utm_ tags or other link decorations.
Other things worth mentioning:
- it's a target _blank (it shouldn't be a problem by itself)
- the content of the <a> tag is a <button> tag (shouln't be a problem either)
- the website on site.com it's a bit slow at loading and sending the pageview (but the problem is in the attribution, so it occurs before the pageview)
- there's a 301 redirect from site.com to site.com/it
Anyone's got ideas in where to look to solve the issue?
Problem solved: third.site.com wasn't in the referral exclusion list.