AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Analytics
1.4K members online now
1.4K members online now
Dive into multiple domain (Cross/Sub) tracking, implementing Ecommerce and Enhanced Ecommerce, setting up Event tracking, and Universal Analytics code.
 
Guide Me
star_border
Reply

capturing liveperson events (online chat)

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Has anyone captured events from the online chat platform "LivePerson"?  If so, can you shed some light as to how this was accomplished?

 

Thanks!

Re: capturing liveperson events (online chat)

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭
Hi Mike,

Simply activate/enable Google Analytics within LivePerson for it to start tracking events http://solutions.liveperson.com/docs/AgentConsole/Pro/help.htm#page/LivePerson%20Help/AdminProcedure...

Hope this helps