Analytics
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Dive into multiple domain (Cross/Sub) tracking, implementing Ecommerce and Enhanced Ecommerce, setting up Event tracking, and Universal Analytics code.
 
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capturing liveperson events (online chat)

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Has anyone captured events from the online chat platform "LivePerson"?  If so, can you shed some light as to how this was accomplished?

 

Thanks!

Re: capturing liveperson events (online chat)

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭
Hi Mike,

Simply activate/enable Google Analytics within LivePerson for it to start tracking events http://solutions.liveperson.com/docs/AgentConsole/Pro/help.htm#page/LivePerson%20Help/AdminProcedure...

Hope this helps