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User ID tracking doesn't match Tracking source, Please help

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi

 

We just start to use user id into our register page. The idea is after a visitor finish register, we will send user id back to GA. However, we found in the user explorer report. The user Acquisition Channel are all in "direct" Channel. It doesn't match the actual Acquisition Channels.

 

We check the original report (default view) and find the same user was from paid channel. We don't know why GA doesn't synchronize the user records

 

Please see the following screenshots:

 

The following screenshot is from default view's user explorer, it shows the user is from paid channel

visitor-without-user-id.png

 

the is the cookies

 

visitor-cookie-info.png

 

 

The same user in user id report, GA got the user id we send, but the user is from direct channel instead of paid channel, and it show less user view history 

 

visitor-with-user-id.png

 

 

 

How to fix it?

User ID tracking doesn't match Tracking source, Please help

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

User ID tracking doesn't match Tracking source, Please help

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello,

 

We have the same situation. Any solution to this?