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Dive into multiple domain (Cross/Sub) tracking, implementing Ecommerce and Enhanced Ecommerce, setting up Event tracking, and Universal Analytics code.
 
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Undefined events all over our website

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

 

We have been experiencing some issues from Analytics since May 22. Today we have discovered that since that date we have been registering thousands of undefined events all our website.

 

image.png

 

Running the Tag Assistant Chrome extension, we have identified this event being launch on every request:

 

https://www.google-analytics.com/r/collect?v=1&_v=j55d&a=1973067378&t=event&ni=0&_s=1&dl=https://www... and Hold EAFI se convierte en gestora! - Rankia&sd=24-bit&sr=2560x1440&vp=2314x1217&je=0&fl=25.0 r0&ec=undefined&ea=/foros/fondos-inversion/temas/3542979-buy-and-hold-eafi-convierte-gestora&_utma=9221942.290177237.1467620954.1496658786.1496660588.73&_utmz=9221942.1488808643.51.6.utmcsr=google.com|utmccn=(referral)|utmcmd=referral|utmcct=/webmasters/tools/crawl-errors&_utmht=1496674531564&_u=SCCCAAALI~&jid=487300664&gjid=1212494468&cid=290177237.1467620954&tid=UA-94376-1&_gid=1672686712.1496650733&_r=1&gtm=GTM-NBZ9DN&ti=1496674531389&pa=purchase&pr1id=5&pr1pr=1&pr1br=/foros/fondos-inversion/temas/3542979-buy-and-hold-eafi-convierte-gestora&pr1qt=1&z=1225654862

 

But we don't have any idea of what's the root cause. Anyone could have an idea of what could be happening here?

 

Thanks in advance, Simon.

Undefined events all over our website

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆

Hi @Simón M,

 

A script that you have on your website might be causing this. If you can share your URL with us, I can take a look to identify the problem.

 

Regards

Undefined events all over our website

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for your help,

 

Yesterday we disabled one by one all our Tagmanager tags, and finally discovered that the FB Pixel code was the causant for the thousands of undefined events. 

 

It does not make too much sense for us, because that tag has been working unaltered for months, but since we removed it the event count has returned to normal levels. 

 

Here is the site url if you want to take a look: https://www.rankia.com

 

Knowing the cause will be huge for us. Thanks in advance, Simon.