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Dive into multiple domain (Cross/Sub) tracking, implementing Ecommerce and Enhanced Ecommerce, setting up Event tracking, and Universal Analytics code.
 
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TRACKING CODE duplication

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I've just checked out Google tag assistant and it appears I have two trackers running which is skewing my website data. I know I've got one in my theme but I have no idea where the second one is to disable it. Any clues anyone please to a total non-techie type. Any help much appreciated. Many thanks

1 Expert replyverified_user

Re: TRACKING CODE duplication

Rising Star
# 2
Rising Star

Hi Suzanne, 

 

Look at your header.php template in your WordPress installation. They are inserted right after the opening <body> tag.

 

 1.png

 

Both scripts seem outdated. I recommend you to remove both of them and place the one on your Analytics Admin section before the closing </head> tag

Admin > (Property) Tracking Info > Tracking Code

 

Hope it helps,

 

Google Analytics Rising Star | Was my response helpful? If yes, please mark it as the 'Best Answer.' Learn how here!
Analytics Consultant at Carloseo.com - Find me on Twitter | Email me

Re: TRACKING CODE duplication

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Carlos, thank you for getting in touch. This is a bit of a learning curve for me so apologies for not understanding.

I've removed the second tracker as Divi has a section in 'theme options' where you can add/remove code. I can't find the first tracker in the header.php template - it doesn't look like your screenshot above. (See below) Any further advice would be very welcome, thank you.

<!DOCTYPE html>
<!--[if IE 6]>
<html id="ie6" <?php language_attributes(); ?>>
<![endif]-->
<!--[if IE 7]>
<html id="ie7" <?php language_attributes(); ?>>
<![endif]-->
<!--[if IE 8]>
<html id="ie8" <?php language_attributes(); ?>>
<![endif]-->
<!--[if !(IE 6) | !(IE 7) | !(IE 8) ]><!-->
<html <?php language_attributes(); ?>>
<!--<![endif]-->
<head>
<meta charset="<?php bloginfo( 'charset' ); ?>" />
<?php elegant_description(); ?>
<?php elegant_keywords(); ?>
<?php elegant_canonical(); ?>

<?php do_action( 'et_head_meta' ); ?>

<link rel="pingback" href="<?php bloginfo('pingback_url'); ?>" />

<?php $template_directory_uri = get_template_directory_uri(); ?>
<!--[if lt IE 9]>
<script src="<?php echo esc_url( $template_directory_uri . '/js/html5.js"' ); ?>" type="text/javascript"></script>
<![endif]-->

<script type="text/javascript">
document.documentElement.className = 'js';
</script>

<?php wp_head(); ?>
</head>
<body <?php body_class(); ?>>
<div id="page-container">
<?php
if ( is_page_template( 'page-template-blank.php' ) ) {
return;
}

$et_secondary_nav_items = et_divi_get_top_nav_items();

$et_phone_number = $et_secondary_nav_items->phone_number;

$et_email = $et_secondary_nav_items->email;

$et_contact_info_defined = $et_secondary_nav_items->contact_info_defined;

$show_header_social_icons = $et_secondary_nav_items->show_header_social_icons;

$et_secondary_nav = $et_secondary_nav_items->secondary_nav;

$et_top_info_defined = $et_secondary_nav_items->top_info_defined;

$et_slide_header = 'slide' === et_get_option( 'header_style', 'left' ) || 'fullscreen' === et_get_option( 'header_style', 'left' ) ? true : false;
?>

<?php if ( $et_top_info_defined && ! $et_slide_header || is_customize_preview() ) : ?>
<div id="top-header"<?php echo $et_top_info_defined ? '' : 'style="display: none;"'; ?>>
<div class="container clearfix">

<?php if ( $et_contact_info_defined ) : ?>

<div id="et-info">
<?php if ( '' !== ( $et_phone_number = et_get_option( 'phone_number' ) ) ) : ?>
<span id="et-info-phone"><?php echo et_sanitize_html_input_text( $et_phone_number ); ?></span>
<?php endif; ?>

<?php if ( '' !== ( $et_email = et_get_option( 'header_email' ) ) ) : ?>
<a href="<?php echo esc_attr( 'mailto:' . $et_email ); ?>"><span id="et-info-email"><?php echo esc_html( $et_email ); ?></span></a>
<?php endif; ?>

<?php
if ( true === $show_header_social_icons ) {
get_template_part( 'includes/social_icons', 'header' );
} ?>
</div> <!-- #et-info -->

<?php endif; // true === $et_contact_info_defined ?>

<div id="et-secondary-menu">
<?php
if ( ! $et_contact_info_defined && true === $show_header_social_icons ) {
get_template_part( 'includes/social_icons', 'header' );
} else if ( $et_contact_info_defined && true === $show_header_social_icons ) {
ob_start();

get_template_part( 'includes/social_icons', 'header' );

$duplicate_social_icons = ob_get_contents();

ob_end_clean();

printf(
'<div class="et_duplicate_social_icons">
%1$s
</div>',
$duplicate_social_icons
);
}

if ( '' !== $et_secondary_nav ) {
echo $et_secondary_nav;
}

et_show_cart_total();
?>
</div> <!-- #et-secondary-menu -->

</div> <!-- .container -->
</div> <!-- #top-header -->
<?php endif; // true ==== $et_top_info_defined ?>

<?php if ( $et_slide_header || is_customize_preview() ) : ?>
<div class="et_slide_in_menu_container">
<?php if ( 'fullscreen' === et_get_option( 'header_style', 'left' ) || is_customize_preview() ) { ?>
<span class="mobile_menu_bar et_toggle_fullscreen_menu"></span>
<?php } ?>

<?php
if ( $et_contact_info_defined || true === $show_header_social_icons || false !== et_get_option( 'show_search_icon', true ) || class_exists( 'woocommerce' ) || is_customize_preview() ) { ?>
<div class="et_slide_menu_top">

<?php if ( 'fullscreen' === et_get_option( 'header_style', 'left' ) ) { ?>
<div class="et_pb_top_menu_inner">
<?php } ?>
<?php }

if ( true === $show_header_social_icons ) {
get_template_part( 'includes/social_icons', 'header' );
}

et_show_cart_total();
?>
<?php if ( false !== et_get_option( 'show_search_icon', true ) || is_customize_preview() ) : ?>
<?php if ( 'fullscreen' !== et_get_option( 'header_style', 'left' ) ) { ?>
<div class="clear"></div>
<?php } ?>
<form role="search" method="get" class="et-search-form" action="<?php echo esc_url( home_url( '/' ) ); ?>">
<?php
printf( '<input type="search" class="et-search-field" placeholder="%1$s" value="%2$s" name="s" title="%3$s" />',
esc_attr__( 'Search &hellip;', 'Divi' ),
get_search_query(),
esc_attr__( 'Search for:', 'Divi' )
);
?>
<button type="submit" id="searchsubmit_header"></button>
</form>
<?php endif; // true === et_get_option( 'show_search_icon', false ) ?>

<?php if ( $et_contact_info_defined ) : ?>

<div id="et-info">
<?php if ( '' !== ( $et_phone_number = et_get_option( 'phone_number' ) ) ) : ?>
<span id="et-info-phone"><?php echo et_sanitize_html_input_text( $et_phone_number ); ?></span>
<?php endif; ?>

<?php if ( '' !== ( $et_email = et_get_option( 'header_email' ) ) ) : ?>
<a href="<?php echo esc_attr( 'mailto:' . $et_email ); ?>"><span id="et-info-email"><?php echo esc_html( $et_email ); ?></span></a>
<?php endif; ?>
</div> <!-- #et-info -->

<?php endif; // true === $et_contact_info_defined ?>
<?php if ( $et_contact_info_defined || true === $show_header_social_icons || false !== et_get_option( 'show_search_icon', true ) || class_exists( 'woocommerce' ) || is_customize_preview() ) { ?>
<?php if ( 'fullscreen' === et_get_option( 'header_style', 'left' ) ) { ?>
</div> <!-- .et_pb_top_menu_inner -->
<?php } ?>

</div> <!-- .et_slide_menu_top -->
<?php } ?>

<div class="et_pb_fullscreen_nav_container">
<?php
$slide_nav = '';
$slide_menu_class = 'et_mobile_menu';

$slide_nav = wp_nav_menu( array( 'theme_location' => 'primary-menu', 'container' => '', 'fallback_cb' => '', 'echo' => false, 'items_wrap' => '%3$s' ) );
$slide_nav .= wp_nav_menu( array( 'theme_location' => 'secondary-menu', 'container' => '', 'fallback_cb' => '', 'echo' => false, 'items_wrap' => '%3$s' ) );
?>

<ul id="mobile_menu_slide" class="<?php echo esc_attr( $slide_menu_class ); ?>">

<?php
if ( '' == $slide_nav ) :
?>
<?php if ( 'on' == et_get_option( 'divi_home_link' ) ) { ?>
<li <?php if ( is_home() ) echo( 'class="current_page_item"' ); ?>><a href="<?php echo esc_url( home_url( '/' ) ); ?>"><?php esc_html_e( 'Home', 'Divi' ); ?></a></li>
<?php }; ?>

<?php show_page_menu( $slide_menu_class, false, false ); ?>
<?php show_categories_menu( $slide_menu_class, false ); ?>
<?php
else :
echo( $slide_nav );
endif;
?>

</ul>
</div>
</div>
<?php endif; // true ==== $et_slide_header ?>

<header id="main-header" data-height-onload="<?php echo esc_attr( et_get_option( 'menu_height', '66' ) ); ?>">
<div class="container clearfix et_menu_container">
<?php
$logo = ( $user_logo = et_get_option( 'divi_logo' ) ) && '' != $user_logo
? $user_logo
: $template_directory_uri . '/images/logo.png';
?>
<div class="logo_container">
<span class="logo_helper"></span>
<a href="<?php echo esc_url( home_url( '/' ) ); ?>">
<img src="<?php echo esc_attr( $logo ); ?>" alt="<?php echo esc_attr( get_bloginfo( 'name' ) ); ?>" id="logo" data-height-percentage="<?php echo esc_attr( et_get_option( 'logo_height', '54' ) ); ?>" />
</a>
</div>
<div id="et-top-navigation" data-height="<?php echo esc_attr( et_get_option( 'menu_height', '66' ) ); ?>" data-fixed-height="<?php echo esc_attr( et_get_option( 'minimized_menu_height', '40' ) ); ?>">
<?php if ( ! $et_slide_header || is_customize_preview() ) : ?>
<nav id="top-menu-nav">
<?php
$menuClass = 'nav';
if ( 'on' == et_get_option( 'divi_disable_toptier' ) ) $menuClass .= ' et_disable_top_tier';
$primaryNav = '';

$primaryNav = wp_nav_menu( array( 'theme_location' => 'primary-menu', 'container' => '', 'fallback_cb' => '', 'menu_class' => $menuClass, 'menu_id' => 'top-menu', 'echo' => false ) );

if ( '' == $primaryNav ) :
?>
<ul id="top-menu" class="<?php echo esc_attr( $menuClass ); ?>">
<?php if ( 'on' == et_get_option( 'divi_home_link' ) ) { ?>
<li <?php if ( is_home() ) echo( 'class="current_page_item"' ); ?>><a href="<?php echo esc_url( home_url( '/' ) ); ?>"><?php esc_html_e( 'Home', 'Divi' ); ?></a></li>
<?php }; ?>

<?php show_page_menu( $menuClass, false, false ); ?>
<?php show_categories_menu( $menuClass, false ); ?>
</ul>
<?php
else :
echo( $primaryNav );
endif;
?>
</nav>
<?php endif; ?>

<?php
if ( ! $et_top_info_defined && ( ! $et_slide_header || is_customize_preview() ) ) {
et_show_cart_total( array(
'no_text' => true,
) );
}
?>

<?php if ( $et_slide_header || is_customize_preview() ) : ?>
<span class="mobile_menu_bar et_pb_header_toggle et_toggle_<?php echo esc_attr( et_get_option( 'header_style', 'left' ) ); ?>_menu"></span>
<?php endif; ?>

<?php if ( ( false !== et_get_option( 'show_search_icon', true ) && ! $et_slide_header ) || is_customize_preview() ) : ?>
<div id="et_top_search">
<span id="et_search_icon"></span>
</div>
<?php endif; // true === et_get_option( 'show_search_icon', false ) ?>

<?php do_action( 'et_header_top' ); ?>
</div> <!-- #et-top-navigation -->
</div> <!-- .container -->
<div class="et_search_outer">
<div class="container et_search_form_container">
<form role="search" method="get" class="et-search-form" action="<?php echo esc_url( home_url( '/' ) ); ?>">
<?php
printf( '<input type="search" class="et-search-field" placeholder="%1$s" value="%2$s" name="s" title="%3$s" />',
esc_attr__( 'Search &hellip;', 'Divi' ),
get_search_query(),
esc_attr__( 'Search for:', 'Divi' )
);
?>
</form>
<span class="et_close_search_field"></span>
</div>
</div>
</header> <!-- #main-header -->

<div id="et-main-area">