AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Analytics
1.7K members online now
1.7K members online now
Dive into multiple domain (Cross/Sub) tracking, implementing Ecommerce and Enhanced Ecommerce, setting up Event tracking, and Universal Analytics code.
 
Guide Me
star_border
Reply

Missing ecommerce data in the reports under Conversions -> Ecommerce

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Everyone,

We are trying to implement google analytics to our dev website and everything is ok except ecommerce data: there is no any information in ecommerce reports.
Debug tools doesn't show any issues. Ecommerce is enabled in our google analytics account. Real-time reports show data from our website.

Can anyone help us to understand where is a problem? Below are code and some urls.

URL 1 (test code): http://perla.d-igital.com/ga.html
URL 2 (real product): http://perla.d-igital.com/us/flats/lia-606.html

-----------------------------Code from url 2----------------------------------

<script type="text/javascript">
//<![CDATA[
(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,'script','//www.google-analytics.com/analytics.js','ga');


ga('create', 'UA-75906461-1', 'auto');

ga('set', '&cu', 'USD');

ga('require', 'ec');


ga('ec:addProduct', { // Provide product details in an impressionFieldObject.
'id': '16-1-LIA -65-999',
'name': 'Lia',
'category': 'Flats',
'price': 198.0000 });

ga('ec:setAction', 'detail');


ga('send', 'pageview');


//]]>
</script>


--------------------------------------------------------------- 

1 Expert replyverified_user

Re: Missing ecommerce data in the reports under Conversions -> Ecommerce

Top Contributor
# 2
Top Contributor
Hi Denis,

You need to send the transaction details also:

https://developers.google.com/analytics/devguides/collection/analyticsjs/enhanced-ecommerce#measurin...

See the 'ec:setAction', 'purchase' code snippet, you're missing it.

The code you are using is for Enhanced Ecommerce, you need to enable enhanced ecommerce in GA in order to use the features of enhanced ecommerce. Let me know if you have questions.

Arnold Majlath, Google Analytics Top Contributor
Was my response helpful? If yes, please accept it as solution.
Circle Me On Google+ | Visit me @ Redfly Digital

Re: Missing ecommerce data in the reports under Conversions -> Ecommerce

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Arnold,

You are right about the transaction details, but it is needed for a succes page. At this moment we want to collect info about "review product page" and it is not working well.
We enabled Enhanced Ecommerce in our account: https://support.google.com/analytics/answer/6032539?hl=en

Re: Missing ecommerce data in the reports under Conversions -> Ecommerce

Top Contributor
# 4
Top Contributor
Oh, sorry, I see now that it's a product details page. Your implementation seems to be fine and the code is working. Is it a new implementation? It can take a few hours for the data to start appearing in GA.

Arnold Majlath, Google Analytics Top Contributor
Was my response helpful? If yes, please accept it as solution.
Circle Me On Google+ | Visit me @ Redfly Digital

Re: Missing ecommerce data in the reports under Conversions -> Ecommerce

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
It was implemented ~ 5 - 6 hours ago. Do you think I need test it in some time?

Re: Missing ecommerce data in the reports under Conversions -> Ecommerce

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Guys,

Who can help with this?

Re: Missing ecommerce data in the reports under Conversions -> Ecommerce

Top Contributor
# 7
Top Contributor
Hi Denis,

When you go to Behavior -> Site Content -> All Pages report and you select "Shopping Stage" as a secondary dimension can you see "PRODUCT_VIEW" for your product page which has the detail code?

Arnold Majlath, Google Analytics Top Contributor
Was my response helpful? If yes, please accept it as solution.
Circle Me On Google+ | Visit me @ Redfly Digital

Re: Missing ecommerce data in the reports under Conversions -> Ecommerce

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Hi Arnold,

I see it: http://perla.d-igital.com/img1.jpg

Under "Conversions" -> Ecommerce, I see it: http://perla.d-igital.com/img2.jpg

Re: Missing ecommerce data in the reports under Conversions -> Ecommerce

Top Contributor
# 9
Top Contributor

I tested your code and the product view shopping stage was recorded, not sure what is happening.

view.png

It was also recorded under the ecommerce reports:

view1.png

Did you set u


Arnold Majlath, Google Analytics Top Contributor
Was my response helpful? If yes, please accept it as solution.
Circle Me On Google+ | Visit me @ Redfly Digital

Re: Missing ecommerce data in the reports under Conversions -> Ecommerce

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

I thinks that there should be recorded info under: perla.d-igital.com/img3.jpg