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Landing Page (not set) with events

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm implementing a call tracking solution on a website that uses a postback to tie the user client ID back to a specific user's session when a phone call comes in from the website. It is working except for the fact that 70% of the phone calls are coming from sessions where the landing page is (not set) and are also single page visits with pages/session of 0.0, yet somehow have a bounce rate of 0% despite this? Can anyone shed any light on this issue?

Re: Landing Page (not set) with events

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# 2
Participant ✭ ✭ ☆
(not set) as a landing page is when an event hit were sent before a pageview hit.
If pages/session is equal 0.0 this mean there wasn't any pageviews in session - only event.
If there is more than one event in session without pageviews bounce rate could be 0.

Re: Landing Page (not set) with events

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# 3
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Here is a sample report showing this strange behavior, what could explain this?
http://screencast.com/t/MawDlQuba8E

Multiple events where "sessions with event" is equal to zero, with zero pages per session but an average session duration. Does this mean multiple events fired with no pageviews firec to constitute a session?

Re: Landing Page (not set) with events

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# 4
Participant ✭ ✭ ☆
If you have e.g. only 3 events in session with different labels and without pageviews:
1. first event starts session - "sessions with event" is equal 1
2. every next event in session extends sessions time
3. for next two events "sessions with event" is equal 0 (this is the same session)

So if you trigger multiple events within the same session without page views your reports are ok.