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IE 11 doest open https://www.google-analytics.com/analytics.js

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# 1
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Hello! 

I would like to know, what kind of access in the machine an user needs to run https://www.google-analytics.com/analytics.js is necessary?

 

When I call https://www.google-analytics.com/analytics.js from IE9, it's work fine. But when I tried call from IE11, it doesn't work, and any message is displayed. 

 

Additional information: when a user became a Local Administrator started work fine. 

 

Thank you so much for your help. 

Re: IE 11 doest open https://www.google-analytics.com/analytics.js

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
There seems to be an issue with your IE11 browser, try in any others machine with same browser version.

It works fine for me.

Sam

Re: IE 11 doest open https://www.google-analytics.com/analytics.js

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# 3
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Hi Nanda. Thanks for your comments.

The user tried in others machine but the issue is still happening. Other users tried at the same user´s machine and it works fine. The user with this issue can browse other sites and all of them are ok

IE 11 doest open https://www.google-analytics.com/analytics.js

Visitor ✭ ✭ ✭
# 4
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We have a similar issue. It looks like analytics.js calls crypto.getRandomValues() in IE 11 which requires a prefix according to this post on stackoverflow: http://stackoverflow.com/questions/16084766/compatibility-of-window-crypto-getrandomvalues

Re: IE 11 doest open https://www.google-analytics.com/analytics.js

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Visual studio gives this error:

 

Exception was thrown at line 10, column 232 in https://www.google-analytics.com/analytics.js

0x800a138f - JavaScript runtime error: Unable to get property 'getRandomValues' of undefined or null reference

 

Also using IE11.  Does not happen with Chrome or Microsoft Edge.