Analytics
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Dive into multiple domain (Cross/Sub) tracking, implementing Ecommerce and Enhanced Ecommerce, setting up Event tracking, and Universal Analytics code.
 
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Google analytics tracking code missing after one week

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

I've installed and configured my Analytics module on one of my Prestashop stores.

After one week, I receive a message "Missing Tracking Code" on my analytics notifications.

I've uninstalled the module and installed it again and it works fine but after one week, the same happens.

 

My store's url is:

http://bis.biscana.pt/

I'm using the module's 2.3.4 version.

 

Thanks for your help.

Re: Google analytics tracking code missing after one week

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
It looks like the script is setup properly on the page and the UA Code is UA-28293061-7.It could be either a configuration issue or a module issue.

Configuration: I would go into the Google Analytics Admin and check the Property Setting in the center column. Make sure the URL matches the one you are using. Also, check the View Setting in the right column and make sure the URL is correct there as well. https://analytics.google.com/analytics/web/#management/Settings/

Module: From what I have read, Prestashop uses Smarty which does not like JavaScript Code which is what Analytics is typically based on. If you feel up to fixing the problem manually, you can try these instructions I found. Just remember to replace the UA-28293061-7 with the only from your Analytics that belong to your account.
http://tectrick.org/google-analytics-code-prestashop/