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Dive into multiple domain (Cross/Sub) tracking, implementing Ecommerce and Enhanced Ecommerce, setting up Event tracking, and Universal Analytics code.
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Google Analytics not working

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭



One of our clients google analytics is not working we implemented it in January and now have no stats except for SEO stats.


What could be the problem?


Website is



1 Expert replyverified_user

Re: Google Analytics not working

Top Contributor
# 2
Top Contributor
Hi Donna :-)
The site has two tracking code snippets in two different and the current universal analytics.js
Having both versions of the snippet on the site pages will lead to problems with the tracking,
I suggest removing the older ga.js snippet which seems to be located in the <head></head> section of the page
The universal analytics.js snippet seems to possibly be in a module towards the bottom of the page..
Ideally the tracking should be in the <head></head> section
Bronwyn Vourtis, Google Analytics Top Contributor
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