AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Analytics
3.8K members online now
3.8K members online now
Dive into multiple domain (Cross/Sub) tracking, implementing Ecommerce and Enhanced Ecommerce, setting up Event tracking, and Universal Analytics code.
 
Guide Me
star_border
Reply

Google Analytics custom dimensions not working

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,
I have set custom dimensions for website - http://prescription2learn.org/
When the page loads google analytics is set.
But it is not displayed in my analytics dashboard.
Please help.

Thanks.

1 Expert replyverified_user

Google Analytics custom dimensions not working

Top Contributor
# 2
Top Contributor

There are no out of the box reports for custom dimensions.

Go to Customization > Custom reports and create a report that's based on your custom dimension (green) and then add related metrics (blue)

VP & Chief Evangelist at Hub'Scan | Contact me
Level 80 Digital Analytics Warrior, KPI Therapist and Keeper of the One True Tagging Plan

Google Analytics custom dimensions not working

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Julien,

I have checked that too but could not get any data.
I have added following code:
ga('create', 'UA-XXXXXXX-1', 'auto');

ga('set', 'dimension1', '0');
ga('set', 'dimension4', 'test');
ga('send', 'pageview');

Is there any mistake in sending ?
Is it necessary we have to add custom metrics for every dimension we add ?

 

Thanks.

Re: Google Analytics custom dimensions not working

Top Contributor
# 4
Top Contributor

Custom metrics are not required.

Your tracking code is ok, although I prefer a more elegant syntax:

 

ga('create', 'UA-XXXXXXX-1', 'auto');
ga('send', 'pageview',{
  'dimension1': '0',
  'dimension4': 'test'
});

From there, go to your Custom Report creation dialogue and select the custom dimensions from the dimensions (green) dropdown menu.

 

VP & Chief Evangelist at Hub'Scan | Contact me
Level 80 Digital Analytics Warrior, KPI Therapist and Keeper of the One True Tagging Plan

Google Analytics custom dimensions not working

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi guys,

 

I have custom dimensions set up and only about a third of the sessions are being tracked and none of the conversions or revenue.  COuld it be that the slow page load time of the site is causing the triggers not to track on each page?

 

Any ideas on how to fix this/  we have set the priority of the custom dimension trigger up high and no difference.

 

Any help or advice would be greatly appreciated.

Google Analytics custom dimensions not working

Top Contributor
# 6
Top Contributor

Not sure what you're asking and how it relates to custom dimensions.

Can you elaborate?

VP & Chief Evangelist at Hub'Scan | Contact me
Level 80 Digital Analytics Warrior, KPI Therapist and Keeper of the One True Tagging Plan