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Event not firing every time Google Tag Manager

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have set up a tag/trigger to track every click that's from a certain page to a web page containing certain characters.


Here's the trigger:

"Click URL contains"

"Page URL contains"



When looking at real-time tracking, this event fires irregularly, about 1 time every 4 times that it should.


Here's the page that I'm tracking:,-76.4283


And there's links within a dropdown (click on area circled in red) that I'm trying to track...that have those common URL characters in the trigger.  For instance, here's one of the links:  

I'm trying to track every click on those links.  Any help is greatly appreciated as to why there may be irregular firing of the trigger.



1 Expert replyverified_user
Marked as Best Answer.
Accepted by topic author Noel K
February 2017

Event not firing every time Google Tag Manager

Top Contributor
# 2
Top Contributor

Hi, Noel K,


I'm not seeing any issues with your tag (given the limited information provided), and I can see the "pandc_click" event firing once for each of your two properties every time I click on a link. Although your method is correct, I would probably try to change it so that you look at the clicked class of of "hazard-link" instead relying on the click URL and page URL. It doesn't appear anywhere else other than for those specific links you've mentioned, so it would not be able to trigger other tags to fire. Using the class name helps the tag to continue tracking even if the page URL or click URL changes.


Hope this helps.

Nicky Yuen, Google Analytics Top Contributor
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Event not firing every time Google Tag Manager

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks Nicky.  That did help.  The clicked class seems to be firing more (though not always).