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Enhanced Ecommerce Google Analytics Plugin for WooCommerce

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, we're hoping some of you clever techies can help solve a problem we're having.

 

We have the 'Enhanced Ecommerce Google Analytics Plugin for WooCommerce' plugin installed in our Wordpress site (along with the WooCommerce theme) however transactions aren't showing in analytics.

 

The plugin is installed correctly as we're using it in other Wordpress sites with the WooCommerce theme.

 

Any ideas greatly appreciated!

 

Many thanks,

Lisa

1 Expert replyverified_user

Enhanced Ecommerce Google Analytics Plugin for WooCommerce

Top Contributor
# 2
Top Contributor

Hi :-)

Are the sites that it is working on using a different version of WordPress to the site its not working on?

Im assuming this is the plugin you are meaning?-
https://wordpress.org/plugins/enhanced-e-commerce-for-woocommerce-store/

Have you checked with the plugin creators via their support on wordpress.org if they are able to provide a resolution?
eg maybe its a known issue.. maybe incompatability with other plugin(s) being used etc
https://wordpress.org/support/plugin/enhanced-e-commerce-for-woocommerce-store 

Bronwyn Vourtis, Google Analytics Top Contributor
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Enhanced Ecommerce Google Analytics Plugin for WooCommerce

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Bronwyn,

 

Many thanks for your reply. We'll check the versions of the other Wordpress sites to see if they're different. And you're right, there might be a compatibility issue with some of the other plugins. Google analytics is tracking okay otherwise, just not tracking transactions.

 

Will update shortly.

Lisa

Enhanced Ecommerce Google Analytics Plugin for WooCommerce

Follower ✭ ✭ ✭
# 4
Follower ✭ ✭ ✭

Hi ,

 

Try this plugin https://en-gb.wordpress.org/plugins/duracelltomi-google-tag-manager/ and configure your GTM tag to Enhance ecommerce feature and use data layer.

 

I tried other enhanced ecommerce plugin but no luck.

 

 

Thanks,

Sura