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Dive into multiple domain (Cross/Sub) tracking, implementing Ecommerce and Enhanced Ecommerce, setting up Event tracking, and Universal Analytics code.
 
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Email tracking code shows question mark on outlook email

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Everyone,

 

I've put a tracking code using hit builder into a HTML email like this: <img src="“http://www.google-analytics.com/collect?v=1&t=event&..."/>

 

It looks fine on Gmail but it shows a question mark on Outlook email.

Does anyone know why?

 

 

Re: Email tracking code shows question mark on outlook email

Explorer ✭ ☆ ☆
# 2
Explorer ✭ ☆ ☆
Hi Cheng,
by default Outlook block image loading on email.
That is the reason why you see a question mark instead of a transparent GIF.
Fil

Re: Email tracking code shows question mark on outlook email

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks for the reply. The weird thing is that I also put other image in that HTML email. And it shows all other images successfully except that Google Analytics tracking code

Re: Email tracking code shows question mark on outlook email

Explorer ✭ ☆ ☆
# 4
Explorer ✭ ☆ ☆
Maybe did you whitelisted the domain that you use for images before?

Re: Email tracking code shows question mark on outlook email

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hmm Don't think ever did that.. Because it's a tracking code in the form of <img src=""/> , so there are no actual images attached to it. But somehow it work on Gmail, not on Outlook