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Double Requests on Google Analytics

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

our websites sometimes sends double requests to analytics and this is distorting the bounce rate.
We only import the ga.js once and if you check network requests I can only find _utm.gif once.
 
just in some pages we that twice because we have iframes of VIMEO.
 
is there anything else I can do?
Would you need the webiste url to check?
 
This is the code we use to send the pageview event
 
    (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
        (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
        m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
    })(window,document,'script','//www.google-analytics.com/analytics.js','ga');
 
    ga('create', 'UA-XXXX', 'auto');
    ga('send', 'pageview');
 
Thanks,
Nicola
1 Expert replyverified_user

Re: Double Requests on Google Analytics

Top Contributor
# 2
Top Contributor
Hi Nicola,

Yes, the page in the iframe from Vimeo has it's own tracking code and it is tracking for their property, it does not affect your tracking on your website. Hope this helps.

Arnold Majlath, Google Analytics Top Contributor
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Re: Double Requests on Google Analytics

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Ok thanks,
so how come I see double requests?

Re: Double Requests on Google Analytics

Top Contributor
# 4
Top Contributor
One request for your property and the other one for Vimeo's property.

If you check your site with the Google Tag Assistant Chrome plugin you can see the details about the requests.

Arnold Majlath, Google Analytics Top Contributor
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Re: Double Requests on Google Analytics

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Firefox_Screenshot_2016-02-15T14-23-27.889Z.png

yes sorry, I meant here.

In the analytics console I see 2 request per second and this is distorting my bounce rate

Re: Double Requests on Google Analytics

Top Contributor
# 6
Top Contributor
Did you check with tag assistant to see if everything is ok with your tracking tag? If you can share your site URL I'd look into it for you.

Arnold Majlath, Google Analytics Top Contributor
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Re: Double Requests on Google Analytics

[ Edited ]
Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

[REMOVED LINK]

This is one page where I see double requests.
I checked and I see 3 requests

I don't know what the second property is

Re: Double Requests on Google Analytics

Top Contributor
# 8
Top Contributor
Hi,

You're actually tracking a pageview 3 times.
You have a classic tracking tag in your source code.
You have a classic and an universal analytics code in an external js file https://www.guidemeright.com/js/ga.js

You need to remove the extra tags and leave only one - the second code in the included js file.

Arnold Majlath, Google Analytics Top Contributor
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Re: Double Requests on Google Analytics

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Yes thanks, the thing is that I don't know the tracking tag in the source code is generated.

I tried to remove one commented part and that disappeared.

Btw, just to confirm , the request with a different Web Property ID ( I guess from VIMEO) does not affect our statistics right?
Marked as Best Answer.
Solution
Accepted by topic author Nicola C
February 2016

Re: Double Requests on Google Analytics

Top Contributor
# 10
Top Contributor
Right, the Vimeo property code does not affect your tracking at all.
At the end you need to see only a single instance of your tracking tag in Google Tag Assistant.

Arnold Majlath, Google Analytics Top Contributor
Was my response helpful? If yes, please accept it as solution.
Circle Me On Google+ | Visit me @ Redfly Digital