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Dive into multiple domain (Cross/Sub) tracking, implementing Ecommerce and Enhanced Ecommerce, setting up Event tracking, and Universal Analytics code.
 
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Cross Domain Tracking not working (google tag manager)

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I have tried to setup Cross Domain Tracking for a client via tag manager.

 

I set up the tag as follows to fire on both domain's pages:

Screen Shot 2017-06-01 at 14.39.41.png

Screen Shot 2017-06-01 at 14.39.51.png

 

However, it does not seem to work. Can anyone see why this perhaps is the case?

 

Thank you,

 

Daphne 

1 Expert replyverified_user

Cross Domain Tracking not working (google tag manager)

Top Contributor
# 2
Top Contributor

Hi, Daphne,

 

I'm afraid there's not enough information to determine immediately what the issue may be. Can you provide the links of the domains you are tracking? It doesn't look like there is any issue with your tag configuration. How are you determining that the xdomain tracking is not working? Also, I assume you have the same GTM container on both sites? There might be an issue with redirects or something that strips off the "_ga" parameter (and thus inhibiting xdomain tracking from working).

 

Thanks for the additional info.

Nicky Yuen, Google Analytics Top Contributor
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Cross Domain Tracking not working (google tag manager)

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Nicky,

 

The domains are: duravermeer.nl, resourcemanager-14b2c04f2d9-14c46413f6d.secure.force.com 

 

It is using the same GTM container and the way I know it is not working is because they are receiving different User IDs.

 

Thank you for your help!

 

Cross Domain Tracking not working (google tag manager)

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi Nicky, 


Any further ideas why this would not work?

 

Thanks,

 

Daphne

Cross Domain Tracking not working (google tag manager)

Top Contributor
# 5
Top Contributor

Hi, Daphne,

 

Sorry for the delay!

 

Would you be able to let me know the links where I can test the xDomain tracking?

 

Thanks!

 

Thanks!

Nicky Yuen, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | LinkedIn

Cross Domain Tracking not working (google tag manager)

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

https://www.duravermeer.nl/vacatures/kostendeskundige-dat--we-kostenbewust-kunnen-bouwen-dat-weten-w... is an example. Basically on any vacancy page, the button "solliciteer nu".