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Bug in Google products with multilingual web site

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello friends,

i just installed "prestashop" and my web site and now it has two languages

with a browser language detection:

 

www.mysite.com/es

www.mysite.com/en

 

so first i have got a problem with GA:

when i set my page in Property Settings to

 

www.mysite.com 

or

www.mysite.com/es

 

It gives me an error:

Unable to load property default URL https://www.mysite.com. Ensure all parts of the URL are correct.

 

The same problem i have got in "Fetch as Google":

Google not fetching and rendering those two URLs above but only www.mysite.com/en

 

I don't think that it is something you can fix easily but it would be nice not to have this problem in the future...

 

 

 

1 Expert replyverified_user

Re: Bug in Google products with multilingual web site

Top Contributor
# 2
Top Contributor
Hi Harmonia S :-))

Couple of thoughts.. are the urls meant to have a trailing slash / on the end
(that would be the usual thing that happens, to indicate a subdirectory in a different language)

also when you type in the url www.mysite.com are you making sure there are no empty characters
at the end after the domain name?
(reason I ask is because the example in your post does have a blank/empty character appended to it)

also are you able to pls provide a link to the website/shop?
(would like to quickly check something via my browser)
thanks :-)

Bronwyn Vourtis, Google Analytics Top Contributor
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Re: Bug in Google products with multilingual web site

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello Bronwyn V !

 

My URL: https://www.harmonia.cl

 

I will try your sugestion to enter with trailing slash / on the end

https://www.harmonia.cl/es/

Nevertheless this URL gives me an Error in "Fetch as Google":

Screenshot from 2016-01-24 10_35_08.png

Re: Bug in Google products with multilingual web site

Top Contributor
# 4
Top Contributor
Hi :-)

Did re-entering the urls with the trailing slash amd/or no empty characters work for the analytics issue?

Re the issues with the fetch/render etc.. that is something that should be asked about on the Google Webmaster Central Help Forum.
They will be able to give you help with the use of/problems with Search Console and advice regarding SEO and having a multilingual site
https://productforums.google.com/forum/#!forum/webmasters
Bronwyn Vourtis, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here

Re: Bug in Google products with multilingual web site

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I have this URL:
www.harmonia.cl/en/
at the Dashboard Appeared word "Resolved"
so i guess everything is fine now,
i hope i will be getting data from both Url: /en/ and /es/ ...

Thanks your for your time Bronwyn !