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unable to log in

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, I am trying to log in to my Analytics account but I am being asked to Sign Up - it looks like there is no account for my gmail address. I have been using it for few years now and I do not understand what happened here - can somebody help please?

1 Expert replyverified_user

Re: unable to log in

Top Contributor
# 2
Top Contributor
Hi Katarzyna,

try to remove all browser cookies and re-login. Otherwise, contact an admin of your Analytics account if that's not you. Maybe someone removed your access to the account?

Christoph

Re: unable to log in

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Turns out my email address was removed by admin by accident and instantly put back but with a spelling mistake... Problem solved now, thanks for you help!

Re: unable to log in

Top Contributor
# 4
Top Contributor
You're welcome