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unable to log in; sign up option only

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# 1
Visitor ✭ ✭ ✭

Hi,  I signed up for a Google Analytics account a year ago, got a web property ID, and linked my website to it.  I haven't accessed Google Analytics much since that time.  Today, I can sign into Google, but I can't get into my Google Analytics account.  Every time I try to do that, I get a sign up screen instead of a log in.  I cleared cookies and tried again, no luck.  Please help.  Using Firefox.  Thanks.

1 Expert replyverified_user

Re: unable to log in; sign up option only

Top Contributor
# 2
Top Contributor
Hi Jo B,

It sounds like you are using an account different from the one you used to create your GA account, so you may need to double check that.
Nicky Yuen, Google Analytics Top Contributor
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