Discuss regaining access to Analytics accounts, restoring accounts, changing user access levels, and navigating the homepage
 
Guide Me
star_border
Reply

timezone cant change

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I can't change the timezone setting in Google Analytics. The option under Settings is greyed out. I have admin rights on this analytics account. I can see in faint lettering that the timezone is set to the UK. The website relates to an organisation based in Perth Western Australia. So having a UK timezone (8 hours different) is unhelpful and not being able to correct it is, well, also unhelpful. Or perhaps this has become part of the new "Premium"?

Re: timezone cant change

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆
Hi Denis,
I checked it for my account and I'm able to edit the time zone. I think you don't have full-edit access permissions, without this permission you won't be able to change the time zone setting.

Thanks

Re: timezone cant change

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Many thanks for the quick reply. You may be right (I may not have full
admin rights). I've contacted the owner and asked him to make the change.
If he succeeds then you are right. I'll let you know.