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issue with user administration

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I got problem to add new persons to google analytick account in "user administrations".

 

It look like that we accidentally lost rights. When I try to add new person it said that "you are not authorized". How can I reset all user permissions for company?

 

Could you advise/help in next/others steps?

 

Thanks

 

Ofcourse I have no problem to provide any informations or data to prove that I speak in name of company.

 

 

Re: issue with user administration

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭
Hi Pet,

Simply follow these steps to gain access to your account again : https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/How-to-gain-access-to-your-...

Re: issue with user administration

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Bryan,

thanks, but if we do not have adwords? Because all solutions which I find was required with adwords.. can you help or advise in this situation?

Re: issue with user administration

Explorer ✭ ✭ ✭
# 4
Explorer ✭ ✭ ✭
Pet,

Create a dummy AdWords account and load $1 if you have to, then you will get a customer ID and be available for support. It is your best option for support.

Thanks