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https update for my site

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I recently changed my site over from http to https. I added the https version to analytics but have noticed that when visitors visit our site "https://hemingwayscatboutique.com" that they linger on one page and do not shop around. I am worried that some where in my coding it is still showing the non secure version of the site which is making it difficult for customers to shop. Does that make sense?

 

Could someone check into this for me? 

 

Thank you in advance. 

1 Expert replyverified_user

Re: https update for my site

Top Contributor
# 2
Top Contributor
Hi Deanna :-)
Which Tracking ID are you referring to as there are two different tracking id's installed on the site.
One via a plugin for tracking id UA-57234932-1
The other the tracking code snippet seems to be in the head section for UA-57234932-2.

Also (you will need to speak with your web developer or hosting support)
there seems to be a problem with how the ssl certificate is setup as http://www.hemingwayscatboutique.com/ redirects to
https://hemingwayscatboutique.com
however, https://www.hemingwayscatboutique.com/ does not redirect correctly to https://hemingwayscatboutique.com
it gives me the following error instead.

This site can’t provide a secure connection

www.hemingwayscatboutique.com sent an invalid response.
Try:
Reloading the page
Learn more about this problem.
ERR_SSL_PROTOCOL_ERROR
Bronwyn Vourtis, Google Analytics Top Contributor
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Re: https update for my site

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you for your reply!

it is actually the tracking code with the two at the end. I have both listed in analytics.
I have sent a message to my hosting company-siteground. They were suppose to make all the changes on that end.
Thanks and will keep you updated on what they say.