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# 1
Visitor ✭ ✭ ✭

There was colleague of mine, who was managing www.zzungry.com google analytics. Unfortunately he quit the job, and I deleted his account from google.

 

Can you help is retaining the same analytics feature.

 

Thanks in advance 

2 Expert replyverified_user

how to change admin

Rising Star
# 2
Rising Star

Hey Dhasnanjay, 

 

All hope is not lost! Here is a simplified way to regain access to your account: 

 

#1 Put a string of text in a text file. Replace {INSERT EMAIL ADDRESS}, {INSERT UA-ID}, and {INSERT DATE} with your information.

 

#2 Upload the text file to the root of the domain that you’re requesting access for. If your website url is www.example.com, you should be able to visit the text file via www.example.com/analytics.txt

 

#3 Contact a Google Analytics specialist via the following link: https://support.google.com/analytics/answer/1011201?from=cuf

 

This should allow you to speak with someone at Google and they will help you unlock your account. 

 

Let me know if this solves your problem! 

 -Josh

ps. This is a repost from a similar question i answered. 

Joshua, Rising Star
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how to change admin

Top Contributor
# 3
Top Contributor

Hi Dhananjay S,

 

@Joshua R has provided some good instructions for you to follow. You could also read up on this link https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/Regaining-access-to-your-Go... which gives you a bit more detail.

 

Hope this helps.

Nicky Yuen, Google Analytics Top Contributor
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